CUBEX Connected Business Suite, an award winning real time visualization, automation, and reporting tools. CUBEX Connected Business Automation, allows to select the right person to perform the task, ultimately have the biggest impact on productivity. CUBEX includes examples to best performance scenario, and guide to team synergy. CUBEX Business Automation Suite mission is redefining daily (workload) to daily (opportunity) for information's mining, enhancements, business upgrades. A tight business process, leads organization towards informed decisions. CUBEX Contact Center is an integrated set of interactive voice, Workflow& workforce management, and CRM applications, built towards better customer service, best team optimization, and forecasting future business, for customer oriented organizations, within multimedia, multichannel communications, to achieve quality service delivery, certified by CMMI standards. CUBEX Contact Center is built to use daily interactions, as business intelligence, and management tool, to detect company treasures, delight customers, enhance productivity & improve competitive edge. CUBEX Contact Center Combines applications, for Interactive Voice Response, Call Steering via Speech Recognition, Text to Speech functionality, Automatic Call Distribution, Skill-Based Routing, Call Recording, Call Classification, Real Time monitoring & Reporting, Real-time Analytics, Performance indicators, Immediate Corrective Actions, Automatic Dialers, Unified Communications ( SMS, Fax, email, Social,…) Customer Service & Marketing Management. You can fully supervise to call center activities, and listen to recorded calls from your head office, and import instantly filtered summary and detailed reports, agent evaluation, through web based or mobile application.
CUBEX Connected Business Suite, an award winning real time visualization, automation, and reporting tools. CUBEX Connected Business Automation, allows to select the right person to perform the task, ultimately have the biggest impact on productivity. CUBEX includes examples to best performance scenario, and guide to team synergy. CUBEX Business Automation Suite mission is redefining daily (workload) to daily (opportunity) for information's mining, enhancements, business upgrades. A tight business process, leads organization towards informed decisions. CUBEX Contact Center is an integrated set of interactive voice, Workflow& workforce management, and CRM applications, built towards better customer service, best team optimization, and forecasting future business, for customer oriented organizations, within multimedia, multichannel communications, to achieve quality service delivery, certified by CMMI standards. CUBEX Contact Center is built to use daily interactions, as business intelligence, and management tool, to detect company treasures, delight customers, enhance productivity & improve competitive edge. CUBEX Contact Center Combines applications, for Interactive Voice Response, Call Steering via Speech Recognition, Text to Speech functionality, Automatic Call Distribution, Skill-Based Routing, Call Recording, Call Classification, Real Time monitoring & Reporting, Real-time Analytics, Performance indicators, Immediate Corrective Actions, Automatic Dialers, Unified Communications ( SMS, Fax, email, Social,…) Customer Service & Marketing Management. You can fully supervise to call center activities, and listen to recorded calls from your head office, and import instantly filtered summary and detailed reports, agent evaluation, through web based or mobile application.
الشركة المصرية لضمان نظم الاتصالات MAIN TELECOM المتخصصة فى إدارة عمليات مراكز الاتصالات أسست لأصحاب الأعمال.. لزيادة انتاجيتهم ومواجهة تنوعطلبات عملائكم وحل مشكلاتهم بأسرع آداء. وقد حولت مراكز الاتصالات من خدمات مكلفة إلى قواعد معلومات لنجاح الأعمال وإلى مصدر للربح Profit Center . MAIN TELECOM تقدم منتج واحد يتكامل مع أنشطة شركتك يشمل التطبيقات المتكاملة لمراكز الاتصالات والتخطيط وميكنة العمليات وتطبيقات الخرائط والمحمول لتساعد الشركات على النمو والمنافسة بالأسواق. إضافة للمواصفات القياسية فى جودة وتكامل المنتجات والخدمة المتميزة، حصلت شركتنا MAIN TELECOM على تكريم الكاتيل-لوسنت عام 2012 كأحد أفضل موزعيها بالشرق الأوسط كما حصلت على جائزة الإبداع Innovation Award عام 2014 وجائزة التصدير 2016 من وزارة الاتصالات كما اعتمدت لتقديم خدمات احترافية من CMMI Institute فى عام 2016.